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Veteran Owned & Operated / Licensed, Bonded & Insured / Two Certified Dog Trainers / Fear Free Certified / Background Checked / Certified in Dog & Cat CPR & First Aid / GPS Tracking / Comprehensive Service Contract / Mobile App for Scheduling & Invoicing / BBB Rating A / Decades of Experience / Kind, Dependable, Compassionate & Patient 

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Collective Experience:

36 years of Pet Sitting & Dog Walking / 14 Years of Dog Training / 11 Years as Entrepreneurs

 

*Veteran Owned & Operated            *Licensed & Insured                        *Background Checked  *BIPOC & LGBTQ+ Welcoming         *One Certified Dog Trainer            *GPS Tracking 

*Pet Cpr & First Aid Certified           *Fear Free Certified                         *Cameras Encouraged  *App for Scheduling/Invoicing          *Safety is Our Top Priority              *BBB Rating A

*Free Consultations                            *Small Crew of Two                          * Open Seven Days

*Open Every Holiday                          *Comprehensive Contract               *Competitive Rates 

*Contribute to our Community        *Personalized Music Videos            *Variety of Services

*Informative Blog Posts                     *Resources on Website                     *Monthly Newsletters 

*Group to Connect w Providers       *Community Events

                                                                       

​*Voted Nextdoor Neighborhood Fave for Both 2022 & 2023   

*Experienced Working With Fearful, Anxious, Reactive, Deaf, Blind, Elderly, Young  & Special Needs Dogs

*Small Crew of Two! Our Operators Are The Business Owners!

*Experienced in Assisting Mama Dogs & Their Pups in the Birthing Process

*Experienced Working With Horses, Cattle, Goats, Ferrets, Llamas, Reptiles, Birds, Rodents, Rabbits & Fish. 

*Oral, Otic & Ophthalmic Medication Administration & Management at No Additional Charge

*Rates Posted on Website, Facebook, Google & Contract           

*Experienced, Kind, Transparent, Dependable, Respectful, Compassionate, Patient              *Listed in: Fear Free Pets, Force Free Oregon, Pet Professional Guild & Dog Guide Bend            

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Meet our team: Keith & Nalina!
 
Keith Matthews, CTA-CDTK, FFCP - DT, is a Certified Dog Trainer who graduated from Catch Canine Trainers Academy. He is Fear Free Certified &  owns S&W. S&W is Keith's second successful dog training, walking & pet sitting business. He sold A Tender Touch Pet Services in 2005 upon relocating to Bend. 
​
Keith's animal related experience includes:
* 23 years as a Pet Sitter & Dog Walker
* 14 years as a Dog Trainer
* 12 years as the General Manager of 2 Grooming Salons
* 12 years as a Cat & Dog Groomer
* 8 years as Owner / Operator of 2 successful pet service businesses 
* 4 years as a Veterinary Assistant

* 2 years working at a reptile shop

* 2 years working at a kennel
* 1 year working at The Humane Society
* Worked with a baboon

* Worked with a wolf from the movie White Fang
* Experienced caring for ferrets, farm animals, reptiles & more
* Experienced training & caring for deaf, blind, reactive, aggressive, fearful, anxious, elderly & young dogs
* Experienced in helping mama dogs & puppies during the birthing process
* Lifelong cat & dog parent

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Nalina Matthews, ACOI, ACOII, FFCP - PS, DTA, is a twice certified Animal Control Officer, Fear Free Certified Professional Pet Sitter, Dog Trainer Assistant, & Owner / Operator of S&W.
​

Nalina's animal related experience includes:

* 19 years of learning about dog training (hands on, videos & literature) while married to a dog trainer 

* 13 years as a Pet Sitter & Dog Walker

* 5 years as a Dog Trainer Assistant with Keith's training sessions

* 2.5 years as Owner / Operator of Sits & Wiggles

* 1 year volunteering with The Humane Society

* Experienced caring for blind, reactive, fearful, anxious, elderly & young dogs

* Experienced caring for farm animals & common household pets

* Lifelong cat & dog parent

Keith & Nalina have been providing pet care services to the Bend community since 2012. They enjoy being with their two & four legged kiddos, traveling, meeting new people & animals & connecting with nature.

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